Returns & Refunds
7-Day Return Window
Eligible products may be returned within 7 days of delivery. Items must be unused, in original condition and with original packaging, unless the item arrived damaged or defective.
How to Request a Return
Email shopifyluxora72@gmail.com with your order number and the reason for the return. We will review your request and provide the next steps.
Refunds
Approved refunds are processed after the returned item is received and inspected. Refund timing may depend on your payment provider.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us as soon as possible with photos and your order details.